Citizen's Request Center
The Town of Valdese is happy to help with any questions or requests. Please send messages by following the link below. Someone with the appropriate department will contact you shortly.
To Report a Fire, Medical or Police Emergency: 911
If this is an after hours utilities emergency please call: 828-879-2128
Non-Emergency Police Calls: 828-879-2101
Fire Department Business Telephone Number: 828-879-2103
Thank you for contacting us. The Town of Valdese takes pride in providing quality services to its citizens.
Town Council Meeting
Next Regular Town Council Meeting: December 8, 2025 at 6pm
Valdese Town Hall Council Chambers
The meeting will be live-streamed!
For information on other meetings please go to the Meetings & Agendas Page.
The Town of Valdese is Hiring!
The Town of Valdese offers a workplace where you can truly thrive. Here, you’ll find supportive teammates, meaningful and rewarding responsibilities, and the chance to make a daily impact in a community we’re proud to call the best town in North Carolina. Choosing a career with the Town of Valdese isn’t just a job — it’s an opportunity to grow, serve, and belong.
The Town of Valdese welcomes growth and diversity to enhance, while preserving, our existing neighborhoods, natural amenities and rich history for current residents and future generations.
-Town of Valdese Mission Statement adopted April 2, 2018
Valdese, in the heart of Burke County is located in the foothills of Western North Carolina "where the Piedmont meets the Mountains." The Catawba River traverses Burke County west to east creating a wide valley and Lake Rhodhiss. The valley is intersected by I-40, US Highways 64 and 70, and NC Highways 18 and 181. Interstates 26, 77, and 85 are within a 50-mile radius. Founded on the rich traditions of 19th century Waldensian settlers, the Town of Valdese honors the heritage and determination of the Waldenses with its historic attractions, parks and annual events. Bordered by Mineral Springs Mountain to the south and the beautiful waters of Lake Rhodhiss to the north, Valdese is the perfect destination for a small-town experience surrounded by nature. The Town of Valdese website has been created to assist citizens, businesses and visitors with up-to-date information about the services the Town of Valdese provides. Browse our website to see what Valdese has to offer.
Get directions on Google Maps
Valdese Mailing Address: PO Box 339, Valdese, NC 28690
