Storm Updates

Boil Water Advisory LIFTED as of 10/2 @10:30am

The Town of Valdese Boil Water Advisory has been LIFTED!

Donate to Western NC Recovery

The North Carolina Disaster Relief Fund is now accepting contributions for hurricane damage. Contributions help with the unmet needs of hurricane victims. Contributions are made online by secure link after you submit the webform below.

If you have any questions, please visit our FAQs page: https://www.nc.gov/disaster-relief-fund-faqs

To donate by mail, please send your contribution to:

North Carolina Disaster Relief Fund
20312 Mail Service Center
Raleigh, NC 27699

Debris Removal

The Town of Valdese is beginning debris cleanup efforts following the recent storm. To ensure the process is efficient and in line with federal guidelines, we are adhering to the Federal Emergency Management Agency (FEMA) standards for debris removal.

Important Instructions for Residents:
• Do Not Bring Debris to the Landfill: To avoid disposal charges, residents should not transport storm debris to the landfill. The county has contracted with a hauler to manage debris collection directly from residential areas.
• Debris Collection Process: Our contracted hauler will be tagging debris and coordinating pickups throughout the county. You do not need be present for pickup. They will make 2-3 passes through affected areas to ensure all debris is collected.
• Debris Separation: Residents are requested to move storm debris to the back of the curb at the right of way and separate it into three distinct piles:

1. Vegetation (tree limbs, branches, etc.)
2. White goods (appliances like refrigerators, washing machines)
3. Building materials (construction debris, wood, drywall)

By keeping the debris sorted into these categories, we can ensure faster and more efficient pickup.
Be Patient & Stay Safe:
Please be patient as the county works to manage the cleanup. While we are making every effort to remove debris as quickly as possible, the large volume of material may cause some delays.
Need Assistance?
If you need help moving debris to the right of way, you can reach out to our volunteer assistance hotline at 828-764-3088.

Thank you for your cooperation as the Town of Valdese continues the recovery process.

Update 10/2 @1pm:

We ask for the public’s patience as we address damage to our area as quickly as possible. Debris removal will be a lengthy process.


Storm Update DEBRIS COLLECTION:

The Town of Valdese is beginning debris cleanup efforts following the recent storm. To ensure the process is efficient and in line with federal guidelines, we are adhering to the Federal Emergency Management Agency (FEMA) standards for debris removal.

Important Instructions for Residents:

• Do Not Bring Debris to the Landfill: To avoid disposal charges, residents should not transport storm debris to the landfill. The county has contracted with a hauler to manage debris collection directly from residential areas.

• Debris Collection Process: Our contracted hauler will be tagging debris and coordinating pickups throughout the county. You do not need be present for pickup. They will make 2-3 passes through affected areas to ensure all debris is collected.

• Debris Separation: Residents are requested to move storm debris to the back of the curb at the right of way and separate it into three distinct piles:

1. Vegetation (tree limbs, branches, etc.)

2. White goods (appliances like refrigerators, washing machines)

3. Building materials (construction debris, wood, drywall)

By keeping the debris sorted into these categories, we can ensure faster and more efficient pickup.

Be Patient & Stay Safe:
Please be patient as the county works to manage the cleanup. While we are making every effort to remove debris as quickly as possible, the large volume of material may cause some delays.

Need Assistance?
If you need help moving debris to the right of way, you can reach out to our volunteer assistance hotline at 828-764-3088.

Thank you for your cooperation as the Town of Valdese continues the recovery process.


Message to Burke County Citizens Regarding Volunteer Efforts in the Aftermath of Hurricane Helene

In response to the impacts of Hurricane Helene, Burke County has organized a dedicated team to coordinate volunteer effortsaimed at supporting residents in need during the recovery process.

How to Request or Offer Volunteer Assistance:

If you are in need of volunteer services or would like to volunteer to assist, please contact our volunteer hotline at 828-764-7068.
Volunteer services include but are not limited to:
o Property cleanup
o Animal care
o Food assistance for those affected by the hurricane

Volunteer Hotline Details:

The phone lines will be open from 7:00 AM to 9:00 PMdaily to ensure timely support for those requesting or offering help.

Donations:

Please note that this hotline is specifically for volunteer coordination. A separate team and phone line are dedicated to handling donations. Further information on how to contribute or inquire about donations will be provided soon.

Thank you for your cooperation as Burke County continues the recovery process. We are deeply grateful to our community members for their willingness to come together and help during this challenging time. Your support is crucial as we recover from the aftermath of Hurricane Helene.


Resources available at https://www.readync.gov/ 

Western North Carolina Disaster Recovery Newsletter - Attached is a newsletter with several important messages from NCDOT and Governor Cooper, the donation site link, and a vetted resource list for hurricane relief efforts.

Hurricane Helene Resource Guide


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